American Support Standards Initiative

A Whole-Quality Initiative for Support Services 

 

 

Making Support Quality Visible


 

 

 

AMSI’s Role in Support Services 

 

AMSI develops voluntary, non-regulatory standards, Applied Vocabularies, Context Guides, and analytical resources for understanding and determining Support Service Quality.

 

SSC1 addresses the Support Service as the Quality Object. Context Guides apply the Support Service Core to specific support-service settings and conditions.

 

AMSI resources support individuals receiving support, families, support professionals, service providers, managers, vocational rehabilitation professionals, policymakers, researchers, and standards developers.

 

Resources

Methodological justifications, foundational articles, research, analytical tools, practical resources, and AMSI updates.

A Whole Quality 

Approach

to Support Services

 

 

See the whole Support-Service Quality Object.

 

Understand its intended functions and intended results.

 

Understand its boundaries and interfaces.

 

Observe Quality Factors and Quality Indicators.

 

Use sufficient evidence.

 

Determine the Quality State.

 

Make only bounded Responsible Quality Claims.